About Your
Order
All items are handmade, if we are making more than one of
an item, there may be slight variations in the materials in your order
compared to the item photographed. We will notify you of any noticeable
differences before processing your order.
Online Secure Transactions
All online transactions are processed through PayPal
and are handled with industry-standard SSL encryption.
Payment Methods
We accept payment from VISA and Mastercard and Paypal. You
can use your VISA, MasterCard, American Express or Discover card through
Paypal. Please note that upon purchasing a
product from www.beadbuzz.com,
payment is due either via
http://www.paypal.com/ or US Mail.
International customers who want to pay by Paypal, please check at
www.paypal.com to see if paypal is offered in your country. Paypal is
offered in many countries, including Canada, UK, and Japan.
Sales Tax
Orders in Iowa are subject to sales tax of 7.00%.
Shipping/Handling
We ship all orders within two business days (or sooner) of
receipt of payment. Please make sure your shipping address is complete
and your contact e-mail and phone number is correct to avoid delays in
processing your order.
Our standard shipping method is USPS priority mail. A
flat charge of $6 is added to all orders for shipping & handling within
the continental United States. Priority mail includes delivery
confirmation which has order tracking and is included on each shipment.
USPS Priority Mail also permits delivery to a P.O. box or to your mailbox.
Postal delivery time is normally 1-3 days, but can be longer. Orders of
$200 or more are insured at no additional charge.
Actual shipping costs for methods other than USPS priority
mail are added to your order when processed. Please indicate which
shipping method you would like in the special instructions section of the
order form.
We offer most UPS shipping options designed to meet a
variety of needs as well as USPS Express Mail service. All UPS shipping
options include online package tracking capability. The tracking number is
attached to your order when it ships. NOTE THAT UPS CANNOT DELIVER TO A
P.O. BOX - CORRECT BEFORE FINALIZING YOUR ORDER TO AVOID PROCESSING
DELAYS.
USPS Express Mail:
Express MailŪ is the USPS fastest service for time-sensitive letters,
documents or merchandise. Postal delivery time is normally 1 day, but may
be two days depending on your location.
***Delivery to MOST addresses in the US including PO Boxes and military
addresses. *** Delivery to most locations 365 days a year, including
Sundays and holidays at no extra charge.
Please remember to allow two business days to process your order!!
Other Shipping Methods
If you require a shipping method not listed, please
include your request in the special instructions section of the
order form and we will try to accommodate your needs.
Order Tracking
For UPS order tracking go directly to the
UPS website.
For USPS order tracking go directly to the
USPS website.
Return Policy
100% Satisfaction Guaranteed!! We do our best to
provide excellent photography and detailed descriptions of our products to
minimize the need for returns. Full refunds are given within 14 days of
purchase; if you need to return something, send us an e-mail and we will
coordinate the best way for you to return the item to us and make sure
that you are credited for the amount. Since our products are produced in
very limited quantities orders of three or more of any one item will need
to be custom made; custom made orders may or may not be returnable, you
will be informed of the status before the order is processed. Shipping
charges cannot be refunded.
Privacy
Simply stated, we fully respect your privacy. Any personal information we
collect from you is strictly for the purpose of processing your order and
will not be sold, swapped, or otherwise given out under any circumstances.
Contact Info
